Changelog

Monitor and the MSP plan can now be billed annually with two months free. And every account gets a referral link — when someone you refer buys a Blueprint, you can claim a reward.

A new Trust & Security page explains exactly how we handle your API key, with a downloadable vendor security questionnaire for procurement. Full product documentation is now available at /docs.

We also added Slack and Microsoft Teams notifications and CSV exports for the issue and task lists.

A major dashboard update: an overview home, full score history with run-to-run diffs, an issue-linked task tracker with score-gain estimates and verified-by-re-audit fixes, one-click push of tasks into Freshservice or Zendesk as tickets, and team access with Admin and Viewer roles.

The audit now supports Zendesk as well as Freshservice. Scoring is tuned per platform, so plan-gated features are handled with the right context rather than penalised.

A new plan for consultants and MSPs: unlimited client audits, the full Blueprint on every scan, client grouping, and white-label PDF reports with your own logo, name, and accent colour.

Your score and report now arrive by email when an audit completes, so you can forward the evidence to your team without logging back in.

Service Desk Builder launches. Connect your Freshservice instance and get a free AI readiness score across seven dimensions in under two minutes.

The £299 Readiness Blueprint adds the full issue list, specific fixes, effort estimates, and a downloadable PDF.