Free health scan

Which platform runs your service desk?

Connect read-only in a couple of minutes and get a health score across the seven dimensions of a high-performing service desk — plus your single biggest opportunity and one specific fix. It's free, and nothing you connect is stored.

Freshservice

Score your KB, categorisation, SLAs, catalogue, canned responses and routing against seven dimensions.

Scan my Freshservice

Zendesk

Score your Guide, macros, triggers, ticket forms, SLA policies and field quality against seven dimensions.

Scan my Zendesk

Read-only access. We compute aggregate metrics in memory — no raw ticket content, subjects or requester details are ever stored. On a different platform? Tell us.