Connect your Freshservice instance and get a free service desk health score across seven dimensions — plus the single change that will move it the most, and a verdict on whether your data is ready for AI.
What the scan gives you
An overall health score out of 100
A score for each of the seven dimensions
Your single weakest dimension, with one specific finding
An AI-readiness verdict for your data
Scored across seven dimensions
Metrics only — your ticket data never leaves your instance
The scan reads your Freshservice instance with a read-only API key and computes aggregate metrics in memory. We store only computed scores — never raw ticket bodies, subjects, requester names or emails. The key is used for the scan and never written to any store.
Want the full picture? The Service Desk Performance Audit analyses 12 months of your data with expert review and a prioritised 90-day roadmap.
Free, read-only, five minutes. Get your score and your biggest opportunity.
Run my free scan