Documentation
Everything you need to connect your service desk, read your readiness report, and work through the fixes.
Getting started
Using the product
Understanding your score
The bands, the seven dimensions, and how weighting works — in plain English.
Reading the report & Self-Service Analysis
Free vs paid layers, what the Self-Service Analysis adds, and exports.
Task tracker & verified fixes
The act → re-run → watch-the-score loop, and why estimates are estimates.
Pushing tasks as tickets
Opt-in write access and exactly what gets created.